dkaka7 Terms and Conditions

1 General Provisions and Scope of Agreement

These terms and conditions form a legal agreement between the dkaka7 online gaming platform ("Platform", "we", "dkaka7") and its users ("you", "player"). This agreement applies to the dkaka7 website, mobile version, and all related services.

Read these terms and conditions together with our Privacy Policy and Responsible Gaming guidelines. These documents together form the complete agreement.

• dkaka7 reserves the right to change these terms at any time.
• Continuing to use the platform after any changes means you accept the new terms.
• If any part of these terms is unclear, please contact us.
• This agreement has been prepared in Bengali and shall be considered the final document.

2 Account Registration and Membership

To join dkaka7, you must create a personal account. All information provided at the time of registration must be accurate, complete, and up to date.

• Each individual may operate only one account. Having more than one account is strictly prohibited.
• Valid identification such as a National ID (NID), passport, or driving license may be required during account registration.
• dkaka7 may request additional documents for identity verification at any time.
• Providing false or misleading information may result in permanent account closure and forfeiture of all funds.
• Transferring, selling, or giving your account to another person is strictly prohibited.

3 Age Restrictions and Eligibility Requirements

The following individuals may not use dkaka7:

• Any person under the age of 21.
• Individuals who are prohibited from online gaming or betting for legal or medical reasons.
• Individuals on the self-exclusion list.
• Those who have been previously banned by dkaka7.

dkaka7 may request documents for age verification at any time. Accounts may be restricted until verification is complete.

4 Account Security and Confidentiality

It is your responsibility to ensure the security of your account. Please follow the guidelines below:

• Do not share your password with anyone — not even dkaka7 staff. dkaka7 will never ask for your password.
• Use a strong and unique password. Change your password regularly.
• If you suspect unauthorized access to your account, notify our support team immediately.
• Avoid logging in from third-party devices or public networks.
• dkaka7 will not be responsible for any unauthorized activity on your account if it is caused by your own negligence.

dkaka7 uses secure SSL encryption technology to protect all your data.

5 Deposits, Withdrawals, and Payment Policy

All financial transactions on dkaka7 are conducted in Bangladeshi Taka (BDT). Accepted payment methods are: bKash, Nagad, Rocket, and bank transfer.

Deposit Terms:

• Minimum deposit amount: ৳300 (for all payment methods).
• You may only use payment methods registered in your own name.
• Deposits from third-party accounts are prohibited and such funds may be forfeited.
• Deposited funds are generally credited to the account instantly.

Withdrawal Terms:

• Minimum withdrawal amount: ৳1,000.
• Withdrawals are generally completed within 5 to 30 minutes.
• Identity verification may be required before a withdrawal can be processed.
• Withdrawals may be restricted until bonus wagering requirements are met.
• dkaka7 reserves the right to suspend or cancel withdrawals in the case of suspicious transactions.

6 Bonuses, Promotions, and Wagering Requirements

dkaka7 offers various bonuses and promotional offers. The following terms apply when you accept these benefits:

Welcome Bonus:

• New players will receive a 100% bonus on their first deposit, up to a maximum of ৳10,000.
• Example: Deposit ৳1,000 and receive a ৳1,000 bonus — total balance ৳2,000; or deposit ৳22,000 and receive the maximum ৳10,000 bonus — total balance ৳32,000.
• Bonus wagering requirement: 15x (bonus amount × 15).
• Each bonus is valid for a specific time period. The bonus will be cancelled after it expires.

General Bonus Terms:

• Each bonus can only be used once — no bonus may be claimed a second time.
• Bonus funds cannot be withdrawn directly — withdrawal is possible after wagering requirements are met.
• dkaka7 reserves the right to withdraw or modify any bonus at any time.
• If bonus abuse or fraud is found, the account may be closed.

7 Gaming Rules and Fair Play Policy

dkaka7 is committed to ensuring a fair, transparent, and secure gaming environment for all players. The following rules apply:

• All game outcomes are determined randomly (using Random Number Generator / RNG technology).
• If a technical error occurs during a game, the relevant round will be considered void and the bet will be returned.
• The individual rules of all game providers including Pragmatic Play, JILI, PG Soft, and Spribe will apply.
• Exploiting any bug or error in the system or a game is strictly prohibited.
• For sports betting, bets may be changed or cancelled up until the match starts. Different rules apply for live betting.
• All win and loss outcomes are final and the opportunity for review is limited.

8 Prohibited Activities and Code of Conduct

The following activities are strictly prohibited on the dkaka7 platform and may result in immediate account closure and forfeiture of funds:

• Any form of fraud, deception, or dishonest conduct.
• Creating multiple accounts to abuse bonuses or promotions.
• Using automated software, bots, or hacking tools.
• Colluding with other players to influence game outcomes.
• Using the platform for money laundering or illegal purposes.
• Harassing other users or using offensive language.
• Attempting unauthorized access to the platform's systems or security.

dkaka7 reserves the right to temporarily suspend an account while investigating suspicious activity.

9 Limitation of Liability

To the maximum extent permitted by law, dkaka7 will not be liable for the following:

• Losses caused by internet disconnection or server downtime.
• Unauthorized access to your account due to your own negligence.
• Errors in third-party software or hardware.
• Game sessions interrupted due to unexpected technical issues.
• Gaming addiction or personal financial loss — awareness of this is your own responsibility.

dkaka7 always strives to provide services fairly and responsibly. If you are affected by a technical error, please contact our support team.

10 Account Closure and Suspension

Closure at the player's request: You may close your account at any time by notifying our support team. Please withdraw any remaining valid funds before closing your account.

Closure or suspension by dkaka7:

• If any of these terms are violated.
• If evidence of fraud or illegal activity is found.
• If identity verification fails or false information is provided.
• If the account has been inactive for a long period (12 months or more).

If an account is closed due to a rule violation, bonus funds will be forfeited. However, legitimately deposited personal funds are refundable.

Self-Exclusion: As part of responsible gaming, you may request that your account be temporarily or permanently closed. To learn more, please visit our Responsible Gaming page.

11 Privacy and Data Protection

Protecting your personal information is our priority. dkaka7 follows the policies below when collecting, storing, and using your information:

• Your information is used solely for operating and improving the service.
• Your information is not sold to third parties.
• Full details on the collection, storage, and use of information can be found in our Privacy Policy.
• You may view or update your personal information at any time.

dkaka7 uses SSL encryption and modern security technology to keep all your data safe.

12 Changes and Amendments to Terms

dkaka7 reserves the right to update or change these terms and conditions at any time. In the event of changes, the following process will be followed:

• For important changes, a notice will be sent via email or on the platform.
• The date on which the new terms take effect will be clearly stated.
• Continuing to use the platform after any changes will be considered as acceptance of the new terms.
• If you do not agree to the new terms, you may request to close your account.

The latest terms and conditions will always be available on this page. It is recommended that you check this page regularly.

13 Contact and Dispute Resolution

If you have any questions, complaints, or suggestions regarding these terms, please contact us:

• Live Chat: Bengali chat support is available directly from the site 24/7.
• Email: [email protected]
• Support hours: 7 days a week, 24 hours a day (Bangladesh Standard Time, BST/UTC+6).

After a complaint is submitted, our team will contact you as soon as possible and make every effort to provide a resolution.

For more information, you can visit our FAQ page and About Us page.